Last Updated: [Insert Date]

At Wellness Sales (“we,” “us,” or “our”), we understand that discerning cat parents value privacy as much as premium feline products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website catessentialssales.com.

1. Information We Collect

We collect information to provide better services to all our cat-loving customers:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our PCI-DSS compliant system), and phone number (optional for delivery updates).
  • Device & Usage Data: We automatically collect information about your device and how you interact with our site, including IP address, browser type, pages viewed, and referring URLs.
  • Cookies & Tracking: Like most e-commerce sites, we use cookies to remember your preferences and improve your shopping experience (see Section 6 for details).

2. How We Use Your Information

Your information helps us create a purr-fect shopping experience:

  • Process and fulfill your orders for premium cat products
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send transactional emails (order confirmations, shipping updates)
  • Prevent fraud and enhance security (using bank-level encryption)
  • With consent, send marketing communications about new products or promotions

3. Information Sharing & Disclosure

We value your trust and only share information when necessary:

  • Service Providers: We work with trusted partners who assist with payment processing (like PayPal), shipping, and website operations. These parties only receive information needed to perform their functions.
  • Legal Compliance: We may disclose information if required by law or to protect our rights, customers, or others.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your security is our priority:

  • All transactions are protected by industry-leading tokenization technology and bank-level encryption
  • We never store complete payment details on our servers
  • Data is stored on secure servers with limited access
  • While we implement robust security measures, no internet transmission is 100% secure

5. Your Rights & Choices

You have control over your information:

  • Access & Updates: You may review or update your account information by logging in or contacting us at [email protected]
  • Marketing Communications: You can unsubscribe from promotional emails using the link in each message
  • Data Deletion: You may request deletion of your account data, subject to legal retention requirements
  • Do Not Track: Our site doesn’t currently respond to DNT signals due to lack of industry standards

6. Cookies & Tracking Technologies

We use these technologies to enhance your experience:

  • Essential Cookies: Required for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to show relevant product ads (you can opt out)

Most browsers allow you to control cookies through settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote areas), your information may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our products and website are intended for adults purchasing items for their feline companions. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy occasionally.

10. Contact Us

For privacy-related questions or requests, please contact our cat-loving team:

Wellness Sales
1855 Boring Lane
Oakland, CA 94612
Email: [email protected]

Thank you for trusting Wellness Sales with both your feline essentials and your personal information. We’re committed to protecting your privacy as carefully as we select our premium cat products.